- Maintenance & Support
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At Freshnet we appreciate that service in a consumer-driven industry is paramount to success, and that any breakdown regardless of the source be it a retailer, supplier, or technology provider will have a negative impact on business. Our goal as a technology provider is to supply the tools through best-of-breed-products and services to help minimise any interruptions or problems with order processing and fulfilment.
- Telephone Support
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We understand how important it is to have satisfied customers, and consequently Freshnet is committed to a 24/7/365 system support to address any questions or issues. If you have a problem please
 contact us.
- Freshnet Upgrades
- We strive to continually improve our product , and Freshnet clients receive system upgrades at no additional charge. Semi-annual releases contain many new features and functions, largely based on input from our customers, which expand and further automate the capabilities of the system.
- 1st line Telephone Support for Suppliers
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Freshnet also offers '1st Line Supplier Support' direct to suppliers, as an optional service, providing direct contact to Freshnet customer support representatives for any questions, re-training, or trouble shooting assistance.
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