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Technical Information
The Freshnet System is elegant, easy, and web-based. You don't need to download, install, or configure anything. All you need is a web browser and an internet connection. Suppliers will also require a printer.
Your data is safe with us:
Physical Security and Safety
  • Servers kept in locked cage
  • Entry requires visual identity confirmation and five layers of biometric locks
  • Self-powered kinetic locks on server cabinet
  • 24/7/365 multiman security, 24/7/365 video recording with 30-day retrieval
  • Controls for temperature, humidity and smoke/fire detection (compact zone dry pipe fire suppression)
  • Network Security
  • Multiple independent connections to Tier 1 Internet access providers (bandwidth is a BGP mix of Internap, Level3 and UUnet)
  • Uptime constantly monitored with instant downtime notification
  • Hardware & Security
  • Entire facility on UPS
  • 2 layers of diesel generators
  • Data is on RAID 10
  • Full redundancy for load balancers, application servers, database servers, and file servers
  • Software Security and Backups
  • Latest patches applied to all operating system and application files
  • SSL encryption of all billing data (and SSL for all project data on Premium and Plus-level accounts)
  • Data backed up every night to centralized backup system, with offsite backups in event of catastrophe

Freshnet's flexible rules-based business logic links all levels and types of suppliers quickly and easily - ensuring 100 percent supplier compliance. Electronic integration with suppliers is facilitated through CSV, Fixed-Width, EDI-INT, XML, or browser-based interfaces.

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